The team provided a speedy response and resolution to ensure equipment downtime is kept to a minimum. They always show flexibility and a willingness to meet the needs of the customer, whether it is when purchasing new equipment or responding to equipment breakdowns. The introduction of the web-based job management tool is extremely useful in managing the conveying equipment at our sites.

We would like to pass on our thanks for the way you all reacted last night in response to the failed motor at one of our depots. The failure happened at a most critical time in our operation and it was only the speed and endeavours of your engineer that allowed us to pull things back last night.

The Bendy Booms are now a part of everyday life at our company, and our operators frequently question how we got by without them before. We’ll certainly be considering them for our future operations and look forward to working with you all again.

The team have consistently shown a real and unwavering interest in delivering a quality service to our business that delivers best value and seeks out innovative ways of meeting both our temporary and permanent needs. The close working relationship with the account manager and the automation team has undoubtedly led to a better understanding of the needs of our company.